To maximize customer benefits when shopping on https://vannang-banok.com/, we have a policy to support customers to check, view goods, and co-check with the delivery staff upon receipt. That is, when you receive the goods from the delivery staff, you are allowed to open them to check the appearance of the product before paying.

You can only check the appearance of the product; Is the product exactly as you ordered? Is the quantity and classification of goods the same as described? Is the product defective, wrong product, or lost during transportation?

If the box/package shows signs of being opened, torn, or the seal is no longer intact, you have the right to refuse to receive the goods. Or you can also ask the delivery staff to open the box to check the product inside. If it is still the same as the product

You can receive the goods when you place an order. However, in some cases, it is best not to receive the goods if the box is torn or has signs of being opened or torn. Because your products are at risk of being exchanged for items that do not guarantee quality.

The inspection fee will be specified by the shipping unit for each different shipping unit and will be clearly shown on the delivery note.